Many factors contribute to employee engagement, but none is as influential as an employee’s relationship with their immediate manager. Your managers can make or break engagement and retention. The influence of an immediate manager has grown significantly in the past few years. As employees become more dispersed and less likely to come to the workplace every day, managers represent their lifeline. They control the flow of information, they are the name and face that employees associate with your organization, and they are the ones holding team members accountable for results.
Join Christine Buscarino, Dale Carnegie’s COO, as she shares research findings that can help your organization better focus your engagement efforts by focusing on your front-line managers. Learn how employee emotions toward their managers can indicate highly engaged employees and what your managers are looking for to succeed. Drive engagement and retention by focusing on turning your managers into engaging leaders.